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Need help with your GripAble device?

Tell us a little about the issue and our support team will get back to you within one business day.

Email support

hello@able-care.co

Where to find your serial number

Your GripAble serial number starts with FLEX000 and is printed on the underside of the device. If you have multiple sensors, separate them with commas.

Submit a support request

Format: FLEX000_ _ _. Separate multiple devices with commas.

Common support questions

Each GripAble sensor has a serial number printed on the underside of the device, beginning with FLEX000. If you have multiple sensors, please include all of the serial numbers when you submit a support request so we can pull the right device records.